I have five years of experience in the domain of tourism , first of all as a junior travel consultant dealing with reservations via cyberesa system of flights , hotels , trips all over the world and omra and then I have been promoted in my former job to be an agency leader in which my duties were control and motivate the team , send monthly reports , deal with VIP customers , process financial incomes via sage plateform , solve problems ,added to the other duties of reservations and booking on cyberesa and call operations via CRM platform and communikvoip