reham ali

   02 Mar 22



  • Current Position:

    Help Desk Administrator
  • Gender:

  • Nationality:

  • Age:

  • Career Level:

  • Current Company:

    Smart vision for information systems
  • Current Location:

    United Arab Emirates
  • Years of Experience:

    10-15 Years
  • Salary Expectations:

  • Educational Level:

    Bachelors Degree
  • Commitment:

  • Notice Period:

  • Visa Status:

  • Applied:

    5 months ago

Cover Letter

Team leader, ELV Helpdesk manager, HR works, accounts works Extra low Voltage Dept. Exp. Salary 12000 AED 15 yeasrs of EXP. M/S. Smart Vision for information systems UAE, M/S, Seidco Gen. Cont. LLC.-UAE, Al Noor School, M/S. Emirates Transportations company.  Team leader responsibilities for ELV Dept. (all UAE branches)  Responsibilities of 49 employee in Dept. in all UAE branches  Responsibilities of the annual maintenance contracts and support for the warranty valid contracts, * the contracts systems as below :- (Access control system, CCTV system, Q-MATIC system, Turnstile and Trolley Gate systems, public address system, Master clock system, Code Blue system…)  Arranging with the customer for contracts points and applying with reports to Acc. Dept. for invoicing, receiving and responding emails/calls from clients.  Coordinating between customers, vendors and team for projects, support and maintenance/warranties.  Compose accurate internally reports& staff evaluations for the management.  Sending service quotations and offers to the customers.  Prepare them MIR, invoices & delivery note, follow up for materials receiving with procurement Dept. and store team, follow up for materials stock.  Decided the daily schedules for my team as per support needed for all UAE branches.  Arrange for the staff trainings, following up with the new staff to catch the primary step of work needed.  Coordinate with staff for them annual leaves timing & approvals.  Arrange appointments for interviews with the new employee check CVs and discuss with managers.  Arrange for staff access cards, company accommodation, uniform and other materials needed in them technically works.

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