ClickCease Telesales Representative

Telesales Representative

  • Business Development
  • Dubai
  • 4,500.00 - 3,500.00
  • Freelance
  • Private
  • Urgent

24 Mar 23

Job Description

Providing the customer with information about a company's products or services in order to create interest in the brand<br>Pre-qualifying prospects to make the work of sales teams easier<br>Generating repeat business by promoting new offers to customers<br>Converting customer inquiries into sales opportunities<br>Providing market research through outbound calling<br>Surveying customer satisfaction<br>Telesales<br>Goals of a telesales representative include:<br>Using the data provided by telemarketing representatives to pursue promising leads with persuasion and persistence<br>Converting difficult leads into customers<br>Cutting costs per sales while increasing conversion rates by reducing travel expenses and number of field representatives<br>Helping to reduce the number of people on the sales team<br>Cold calling and helping to reduce negative reaction from leads<br>Providing brand recognition by leaving buyers with an excellent impression of a company through effective customer relations, empathy and effective communication skills<br>DUTIES:<br>The duties of a telesales representative range from lead generation to direct sales and customer relations. <br>Lead generation is KEY!<br>Direct sales<br>Take and process orders<br>Telesales agents take and process orders to meet sales quotas. <br>Activity reports<br>An effective telesales agent will also create and update activity reports. The reports cover the number of calls, leads, customers, sales and other vital statistics that can help increase revenue.<br>Meet sales goals<br>Telesales representatives need to meet monthly and quarterly sales goals according to the company's revenue targets. <br>Communication<br>Successful telesales agents need to have excellent communication skills. They need to be able to start and maintain meaningful conversations with strangers.<br>Telesales representatives can quickly read the tone and pitch of the person they are speaking with and adjust their voice to create more rapport. You need to understand the customer's language and be able explain difficult concepts in easily understandable terms. <br>Interpersonal skills<br>Telesales representatives must have interpersonal skills. Selling on the phone requires the ability to create rapport with the other person without seeing them.<br><br>Experience in sales<br>Telesales agents need to be knowledgeable in sales. and who can successfully meet sales quotas over the phone, set up appointments and follow up leads. . A great telesales representative needs good negotiating skills to address customer complaints and convince them to buy at favorable rates.<br>Knowledge of telephone and computer systems<br><br>THIS IS A HIGH COMMISSION BASED JOB WITH A POTENTIAL TO EARN Dhs 6,000 to Dhs 7,000 per month on an average