Abdelrahman Nasser Looking for Job in Dubai
Energetic customer service specialist eager to obtain a position that makes full use of expertise in building customer relations. A high-level computer knowledge and proven competency in multitasking enables optimal performance in challenging environment. Ensure High level of Communication skills when it is related to Phone Contact.
2016 to 2020: Al Azhar University
– Faculty of language and translations Bachelor’s Degree in German Language and Literature (Germanistik)
1) Position: Customer service representative Company:
Lufthansa Years: May,2023 - present Job description: Lufthansa customer Feedback Management to manage Feedback of Customer in relation to Flight Industries and handle all Customer related Inquiries before and after flight.
2) Position: Customer service representative Company: Amazon.de Years:
October, 2022 - May,2023 Job description: Effective communication skill with customers. Reading physical and emotional cues. Documented all customer inquiries and comments thoroughly and quickly. answered customer questions about product availability and shipment times.
3) Position: Customer service representative Company:
Western union. De Years: Marc, 2021-Oktober 2022 Job description: Greeted Customers in timely fashion, while quickly determining their needs. Maintained excellent Customer relations. Developed Customer Rapport. processed cash and credit Payments rapidly and accurately. processed money wiring transactions to both Domestic & international destinations (sending and receiving online Payments. Documented all customer inquiries and comments thoroughly and quickly. answered customer questions about product availability and shipment times.
4) Position: Customer service representative Company:
Teleperformance Years: May 2019- January 2021 Job description: Effective communication skill with customers. Reading physical and emotional cues. Stress Tolerance and after 6 Months I am nominated as SME to be responsible for concessions.
Airlines & Aviation Customer Service Sales Sales Customer Service