To secure a sales role where I can exceed sales targets, identify new market opportunities, and enhance overall customer satisfaction. I aim to leverage over 5 years of expertise in customer relationship management and sales strategies to drive revenue growth.
Bachelor of Food and Dairy Science and Technology
Faculty of Agricultural Sciences, Mansoura University | GPA: 3.3 (Very Good)
10/2024 – Present
Quality Controller and Hygiene Officer
Golden Chef Food Supply Company | (Location not specified)
Responsible for receiving raw milk and sampling for chemical and microbiological testing.
Oversaw the reception of raw materials involved in the production process, including pasteurization.
Managed milk storage, recovery, ultra-filtration, and homogenization processes.
Ensured hygiene and sanitation standards for factory workers.
03/2023 – 09/2024
Quality Controller and Food Safety Officer
Milano Company for Food Industries | (Location not specified)
Monitored the packaging process to ensure proper procedures were followed.
Improved quality in the final product store by over 20% within a short timeframe.
Inspected raw material storage and ensured compliance with quality standards.
Supervised the loading process for export to various countries, ensuring product and container matching.
Maintained accurate records, improving record-keeping efficiency by 10%.
Internship (5 Months)
Quality Control and Hygiene Trainee
Abd ELMoneim Katilo for Dairy Products - Green Fields for Dairy Products | Egypt
Conducted quality control tests on dairy products, including physical, chemical, and microbiological analyses.
Trained in inspection procedures for factories and restaurants.
Monitored hygiene practices and ensured compliance with food safety standards.
01/2022 – 10/2024
Founder and Owner
Solo | (Location not specified)
Founded and managed a successful business specializing in high-quality car rims with diverse designs.
Handled all aspects of operations, including sourcing, inventory management, sales, and customer service.
Implemented effective marketing strategies, increasing brand visibility and attracting a loyal client base.
Managed financial operations, including budgeting and profit analysis.
09/2020 – 10/2021
Salesman
Etisalat | (Location not specified)
Promoted and sold Etisalat products and services, including mobile plans and internet packages, tailored to customer needs.
Assisted customers in understanding product features and benefits, delivering customized solutions.
Maintained strong customer relationships to drive loyalty and repeat sales.
06/2018 – 05/2020
Salesman
Shot Clothing Company | (Location not specified)
Built strong client relationships to ensure long-term satisfaction and repeat business.
Resolved customer inquiries and complaints professionally and efficiently.
Supported promotional campaigns by actively engaging with customers and promoting new products.