Attia Maoud

To work in a mhallenging positon in an organizaton where ly skills man be utlized for ahe benefa of ahe molpany and furaher upgrade ly knowledge wiah a aeal of professionals.

Company Name: Sun and Sand Sports, GMG Group, UAE
Designation: Store Manager
Duration: Aug 2021 – Jun 2023

Designation: Store Manager, Timberland, Khalidiya Mall, Abu Dhabi
Duration: Dec 2019 – Jul 2021

Designation: Store Supervisor, Sports Market, Sharjah
Duration: Jul 2017 – Nov 2019

Designation: Team Leader, Family Quality Al Qouz, Dubai
Duration: Jun 2014 – Jul 2017

Designation: STL Guest Experience Ambassador, Abu Dhabi
Duration: Aug 2023 – Present

Work Description

• Led a team of sales associates, providing guidance and support to achieve company goals and drive sales.
• Ensured customers received prompt service and quality goods and services.
• Responded to customer inquiries and complaints about goods and services.
• Implemented visual merchandising standards that resulted in a 20% increase in store foot traffic.
• Developed sales strategies resulting in a 20% increase in monthly sales revenue.
• Trained staff on how to handle difficult and complicated sales procedures.
• Managed returned goods and decided on appropriate actions.
• Conducted inventory of goods for sale and ordered new stock.
• Ensured that goods and services were correctly priced and displayed.
• Ensured safety and security procedures were enforced.
• Monitored sales and pushed staff to achieve their targets.
• Responded to email and phone inquiries.
• Trained and mentored team members on product knowledge and effective sales techniques.
• Collaborated with the marketing department to develop and execute promotional campaigns, boosting customer acquisition by 15%.
• Conducted performance evaluations and provided feedback to employees, resulting in improved productivity and morale.