Nishat Afroz Looking for Job in Dubai
A highly experienced and results-driven Front Office Manager with over 9 years of expertise in hotel management and guest services. Proven track record of successfully leading front office operations, managing guest relations, and overseeing daily operations in both luxury and high-volume hotel environments. Strong focus on enhancing guest saisfacion, with expertise in handling complaints, managing VIP arrivals, streamlining check-in/checkout processes, and preparing detailed revenue reports. Skilled in leading and mentoring teams, ensuring adherence to high service standards and operaional procedures. Proficient in using hotel management systems like I.D.S, WINHMS, Hotelogix PMS, and Staah, with the ability to collaborate cross-funcionally with departments to maintain operaional efficiency and improve the guest experience.
Airlines & Aviation Hospitality Admin Customer Service Front Desk Job