Motivated and service-oriented professional with 4 years and 10 months of versatile experience in customer service, operations, collections, and hospitality. Currently contributing to the premium guest experience as a General Assistant at Emirates Flight Catering’s Business Class Lounge in Dubai International Airport. Proven ability to lead teams, enhance customer satisfaction, and meet performance KPIs across fast-paced corporate and hospitality environments. Adept in interpersonal communication, time management, and process efficiency with a strong focus on guest engagement and service excellence.
Customer Service Customer Service