Rizwan Ali

Competent and result oriented professional with experience of 6 years in Hospitality Industry as a Front Desk Receptionist.

● Well versed in handling & supervising Front Office Operations with comprehensive experience in hospitality management and interacting with clients of international standards.

● Skilled in hospitality operations involving guest services, resolving guest queries, targeting guest care, satisfaction and retention.

● Resourceful and capable to create win-win relationships with customers coupled with proven acumen in managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.

● Possess well developed communication, coordination and problem solving skills with the ability to make an effective contribution to the performance of a team with good leadership and motivating capabilities.