Ruth Anna Corilla Looking for Job in Dubai
Experienced Call Centre Agent with a proven track record in telesales and customer service at Telus Digital, optimising customer satisfaction and minimising costs through effective contract negotiation and detailed product knowledge. Demonstrated ability to handle and resolve customer issues swiftly, maintaining high standards of service. Previous roles include Customer Experience Intern at Alorica, enhancing brand reputation through professional communication and efficient payment processing, and Document Controller Intern at Municipal Mayor's Office, streamlining document management systems. Skilled in customer needs analysis, telesales techniques, sales enquiry handling, process optimisation, problem solving, and live chat support. Career goal: To leverage extensive experience in customer service to drive operational excellence in a dynamic organisation.
Customer Service Marketing Food and Beverage Sales Receptionist Customer Service HR Consultancy Call Centre