Shahid Rafique

Friendly & efficient customer service team member devoted to customer satisfaction with exceptional service and support. Knowledgeable about industry standards with strong skill in retaining product and service to provide effective issue resolution. Skilled in promoting sales to increase revenue. 

Punjab School

Apr 2017 - Feb 2019 Matric (10)

• Computer science

Customer Representative:

• Maximize customer satisfaction by resolving service issues promptly.
• Monitored customer surveys and feedback to develop corrective actions for service-related issues.
• Assisted customers with product-related questions, feedback and complaints.
• Addressed customer service enquires quickly and accurately.