Shehroz Ali

Results-driven Customer Service Agent with 1+ year of experience in resolving customer inquiries, managing CRM systems, and ensuring high satisfaction rates. Skilled in conflict resolution, financial transactions, and multitasking in fast-paced environments. Achieved a 95% positive feedback rate at Habib Bank Limited by efficiently resolving escalations and improving response times. Adept in active listening, problem-solving, and training new team members.