Results-driven Operations Manager with over 20 years of experience in strategic leadership, team management, and process optimization. Proven track record in implementing operational strategies that enhance efficiency while maintaining quality standards. Skilled in leading crossfunctional teams, establishing performance metrics, and driving continuous improvement initiatives. Demonstrated ability to manage budgets, deliver analytical insights, and foster stakeholder relationships that align operational excellence with business objectives
Customer Service Information Technology Health Care Banking and Finance Event management Customer Service Training & Development Operations Executive