High-caliber HR and CRM Operations professional with over a decade of experience in
customer relationship management, administration, and human resource functions.
Proficient in managing daily office operations, including facility maintenance,
procurement, documentation, and compliance with organizational policies.
Proven track record of resolving complex issues, enhancing customer satisfaction, and
building strong client relationships.
Expert in sourcing, screening, and onboarding top talent, optimizing recruitment
processes to build high-performing teams and meet organizational goals.
Well-versed in attentively listening to customers' needs and concerns without
interruption, allowing for accurate understanding and appropriate responses.