Varrun Sankar

A competent professional with rich experience in managing day-to-day customer orders and issue resolution through Customer Service work processes and systems

 Knowledge Specialist and customers in a supportive, empowering and innovative manner, meeting all Service Level Agreement (SLA) expectations

 Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its customers

 Stays updated on and properly executes upon new workflows and processes

 Excellent customer service skills and the profound ability to be customer centric

 Answer and process incoming calls, emails and correspondence

 Provide strong customer service and assistance on escalated calls

 Diagnose and determine the nature of the consumer’s issue using available information