Automotive Service Advisor

  • Automotive
  • Dubai
  • 4000-6000
  • Full Time
  • Private
  • Urgent

24 Mar 23

Job Description

We are looking for a customer-focused Service Advisor to join our team! The ideal candidate will be responsible for managing service appointments, providing expert guidance on repairs, and ensuring a seamless customer experience.

Key Responsibilities:

Answer customer inquiries about service outcomes, appointments, and vehicle drop-off/pick-up.
Schedule and manage service bookings, ensuring efficient workflow.
✔ Provide advice on warranty protections, cost-saving options, and trade-in benefits.
✔ Call customers to update them on service progress and pick-up times.
✔ Maintain strong customer relationships to encourage repeat business.

Requirements:

✔ Experience in customer service or automotive service advising.
✔ Strong communication and organizational skills.
✔ Ability to manage multiple tasks efficiently.
✔ Passion for providing excellent customer experiences.

📩 Interested? Apply now and be part of our team!