Customer Service and Sales

Job Description

We are looking for an experienced Female Online Sales & Customer Service Representative to join our ecommerce team. The ideal candidate will have excellent communication skills, a strong understanding of social media, and the ability to manage customer inquiries via website chat, email, and phone. If you are passionate about sales, customer service, and working in a team-oriented environment, we’d love to hear from you!

Responsibilities:

• Respond to customer inquiries via phone, website chat, email, and social media

• Generate sales through social media and website chat

• Provide product information, offers, and promotions to prospects

• Follow up on inquiries and convert them into sales

• Manage customer accounts and resolve complaints

• Perform live selling programs and handle customer verifications

• Maintain records of customer interactions and transactions

• Prepare and distribute customer activity reports

Requirements:

• Bachelor’s degree in any related field

• Minimum 1 year of experience in online sales or customer service

• Fluent in English with excellent communication skills

• Strong knowledge of social media platforms and ecommerce systems

• Proficiency in Microsoft Office and computer applications

• Ability to work under pressure and prioritize tasks effectively

• Sales-oriented with a customer-focused mindset

Benefits:

• Basic salary + attractive commission structure

• Opportunity to work in a dynamic and growing ecommerce company

How to Apply:
If you meet the qualifications and are ready to take on this exciting role, apply now!