Job Description

operations in an auto service unit to ensure compliance with quality standards Contact clients and convince them to bring vehicles Supervise the activities of automotive service Conduct price negotiations with clients Maintain accurate record of all accounts and relevant financial information Monitor inventory to regulate and ensure availability of required vehicle Oversee the procurement of PPF, tint and car wrapping Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones Listen to client complaints and assist in addressing their issues and resolving challenges Assign and schedule work duties to auto service staff according to their skills Follow up customers to obtain feedback and ensure they are satisfied with received service Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.