Kalpana Dumasia

Dynamic and results-driven sales and customer service expert with over 22 years of experience in both the hospitality and business sectors. Proven experience in hotel sales, key account management and guest relations with top brands such as Crowne Plaza, Hotel Parc Estique, and The Hotel Lalit. Furthermore, she has substantial corporate expertise from WIPRO ВРО Solutions as voice and accent trainer and quality assurance. Capable of handling high-value clientele from the aviation, IT, pharmaceutical, and industrial industries. She graduated in English (Hons.) from Annamalai University and is noted for her devotion,strategic approach, and exceptional interpersonal skills.