IT Support Coordinator Jobs in dubai

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24 Mar 23

· Manage incoming mails and phone calls.

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions.

· Follow communication procedures, guidelines and policies

· Take the extra mile to engage customers

Proven customer support experience or experience as a Client Service Representative
Bachelor’s degree in Computer Science or any other related course.
Familiarity with CRM systems and practices
Excellent organizational skills, interpersonal skills, verbal and written communication skills.
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Preferring female candidate
Should have husband visa

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