Job Description

About the Role Travel Consultant to sell Dubai packages to online clients and book travel arrangements for individuals, groups, and business travels. Customize the tour packages and offer advice and opinion on where to go and tourist attractions. - Dealing with customer inquiries and aiming to meet their expectations. - Calling customers in different time zones. - Coordinating with internal operations to ensure the delivery to clients. - Handle unforeseen problems and complaints. - Reach the revenue and profit targets. - Handling agents' travel requests. - Providing travel consultancy with detailed destination knowledge. - Processing reservations and booking confirmations to agents and affiliate offices - Preparing proposals and detailed itineraries for clients. - Negotiating with suppliers and hotels. REQUIREMENTS EDUCATION University Degree in Tourism/Travel/Hospitality or any related field. EXPERIENCE Proven working experience as a travel consultant for a minimum 2-3 years in outbound tours and customer service in the travel industry. TECHNICAL SKILLS Well experienced in various areas of travel (domestic/international, business/holidays, group/individual etc.) Fluent in English (oral and written) Proficient in computer skills (word, excel, powerpoint etc.) Well-versed in IT Skills (MS Office database management) Passionate about delivering excellence, detailed, customer-focused and results-oriented.