eChannel: Easy Guide to Managing and Using Digital Channels

eChannel: Easy Guide to Managing and Using Digital Channels

eChannel

Plan

Features

Monthly Cost (AED)

Annual Cost (AED)

Basic

- Unified interface, Email & chat integration, Basic analytics

110

1,100

Standard

- All Basic features, Social media integration, Advanced analytics, Automation tools

220

2,200

Professional

- All Standard features, CRM integration, Customizable reports, Priority support

370

3,700

Enterprise

- All Professional features, Multi-channel support, Dedicated account manager, Custom integrations

740

7,400

In this digital and fast-paced world, every business is willing for a reliable way to reach their customers. For this purpose, eChannel is one of the smooth and reliable methods. In this detailed blog, we will try to learn everything about eChannel. 

What is an eChannel?

It is an online platform that is used by companies to communicate with their customers. Moreover, the companies also use eChannel (electronic channel) to sell their services. It is a digital medium that offers peace of mind to companies to deal with their clients.

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Why are eChannels Important?

As we discussed above, eChannel plays an important role in managing modern businesses. Here are some reasons that make it valuable:

Wider reach

With the help of eChannel you can easily reach a global audience to enhance your business. Whether your business is small or large, this online platform attracts customers from all over the world. 

Cost-effective

It is a cost-effective solution as compared to methods like marketing all physical stores. Moreover, the channel saves your time and connects you with a large number of customers.

Convenience for customers

In this busy and fast-paced world, every customer wants comfort and reliability. They want services at their doorstep. For this purpose, eChannels play an important role. Moreover, in just a few clicks you can buy products anytime and anywhere. 

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Types of eChannels

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There are different types of eChannel that businesses use. Moreover, these types normally depend on their goals and target audience. Here are some common examples:

E-Commerce websites

There are many online stores like Amazon and eBay that allow customers to browse products. Furthermore, you can easily purchase any product which you want. 

Mobile app

In this digital world, many businesses allow their customers to avail services with the help of mobile apps. For example, food delivery services like Foodpanda and Uber Eats depend on their app. 

Online marketplaces

These platforms allow their customers to sell their wholesale products. For example, Alibaba and Etsy are popular choices among customers because they bring different products in one place. 

Benefits of Using eChannels

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24/7 Availability

24/7 availability is a vital benefit of eChannels. Unlike various physical stores, this online platform provides 24/7 services to clients. Furthermore, this guarantees that customers can shop or interact.

Scalability

eChannel allows businesses to grow without a large investment. A successful online store eliminates the hassle of physical shop.

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How to Access eChannels?

eChannel

Access Method

Steps to Access

Fees Approx.

Requirements

Website

Web Browser

1. Open browser.

2. Enter URL.

3. Navigate the site.

Varies Domain/Hosting

Internet connection, device PC/mobile, browser.

Mobile App

App Stores Apple App Store, Google Play Store

1. Open the app store.

2. Search for an app.

3. Download and install.

4. Open and register/sign in.

0 - 5,000+ Development

Smartphone or tablet, app store account.

Social Media e.g., Facebook, Instagram, LinkedIn

Social Media Apps or Websites

1. Open app or website.

2. Sign up/log in.

3. Search for pages.

4. Follow/like/interact.

1,000 - 5,000 per campaign

Internet connection, social media account.

Email Marketing Tools

Online Platforms

1. Sign up for service.

2. Create/manage campaigns

3. Analyze performance.

500 - 2,000 per year

Email account, internet connection.

If you are willing to access and use eChannels in the UAE then you must follow the steps:

Accessing via a website

Web browser

For this purpose, you have to use a reliable web browser like Chrome or Safari on your device

After opening the browser, now you have to type the URL of the website in the search bar. 

Localization settings

In the UAE, many websites allow customers to choose language options. So, it is on you to choose the language that you prefer whether it is English or Arabic.

Register

After that, you have to register yourself to utilize features like online shopping. Moreover, for this purpose, you have to click on the sign-up button. 

Make transaction

After logging in, if you are willing to shop then add your select item to your cart. Now you have to make payment for the product which you buy. Moreover, you can use credit or debit cards for this purpose on the website.