How to Reach Etisalat Customer Care: Numbers, Services, and More

How to Reach Etisalat Customer Care: Numbers, Services, and More

Etisalat Customer Care Number

In the UAE, Etisalat is one of the prominent telecommunication providers that gives an extensive range of services. Moreover, they provide services like internet, mobile plans, and business ideas that offer comfort and peace of mind. Etisalat provides different ways to customers to contact them, if they face any type of issue. For this purpose, their customer care number is one of the reliable and easier options. Whether you are willing to check your account balance or need help, Etisalat offers 24/7 customer support. In this detailed blog, we will discuss the Etisalat customer care number and which services they provide via phone in this country.

What is the Etisalat Customer Care Number?

In the UAE, residents can use 101 as the Etisalat customer care number. Moreover, it is a toll-free number that is available 24 hours for general inquiries and assistance. If you are traveling internationally or need help from outside the UAE then you have to simply dial +971 800 2300. When you contact these Etisalat numbers, you can get assistance on different issues like billing questions, technical problems, and more.

Services Offered by the Etisalat Customer Number 

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Service

Price (AED)

Details

Call to Etisalat Customer Care (101)

Free

Available 24/7 for general inquiries and support.

International Customer Care (+971 800 2300)

Based on roaming rates

Charges depend on international call rates or roaming.

Mobile Plan Activation

Free

Activation of new mobile plans via customer care.

Mobile Plan Change

Free

Free for plan changes through customer care.

Internet Service Activation

Free

Activation of home internet services.

Technical Support

Free

General troubleshooting and support for Etisalat services.

Bill Payment (via Customer Care)

Based on the bill amount

No extra charge for paying bills over the phone.

Roaming Package Activation

Free

Activation of roaming packages for international travel.

Nol Card Recharge

As per recharge value

Recharge your Nol card for public transport usage.

Complaint Lodging

Free

No fee for submitting complaints or feedback.

Service Suspension

Free

Temporary suspension of services via customer care.

SIM Replacement

25 AED

Charges for replacing a lost or damaged SIM card.

When you call the Etisalat customer care number you can avail the benefit of different services. Here are some of them:

Account and Billing Inquiries

Whenever you call on the Etisalat customer care number you can ask them about your account details like current balance or billing details. The representative of customer care offers you a breakdown of your usage and helps you to understand the charges. 

Service Activation and Upgrades

If you want to activate a new plan or add a new service like TV or internet, the customer care team provides 24/7 assistance through the process. Furthermore, they also guide you to choose services that cater to your needs and budgets.

Technical Support

If you feel your internet connection is slow simply call on Etisalat customer care number to resolve your technical issue. Moreover, the technical team guides you in setting up your internet on mobile services.

Promotion and Offers

Whether you are a new or existing customer, Etisalat provides you with special promotions and offers. If you want to inquire about the latest deal on mobile plans or internet packages, just make a call on their customer care number. After that the representatives will assist you with how to activate the offers.

NOL Card Services

You can also enable your NOL card for (public transport user services) through the Etisalat customer care number. Furthermore, they will guide you on how to recharge or check the balance of a card.

Etisalat Customer Care Centers in UAE

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Emirate

Location

Number

Availability

Abu Dhabi

Marina Mall

101

24 hours

Dubai

Dubai Mall

101

24 hours

Sharjah

Mega Mall

101

24 hours

Ajman

Ajman City Centre

101

24 hours

Ras Al Khaimah

Manar Mall

101

24 hours

Fujairah

Fujairah City Centre

101

24 hours

Umm Al Quwain

Etisalat Building

101

24 hours

Al Ain

Al Ain Mall

101

24 hours

Dubai

Mall of the Emirates

101

24 hours

Sharjah

Sahara Centre

101

24 hours

Advantages of Using Etisalat Customer Care Number

24/7 Availability

The Etisalat customer care is available 24 hours to provide assistance on any problem to the customers. Whether you want to inquire about balance or face technical issues, just make a call and get help.

Easy access to support

If you want assistance you have to just dial 101 and the system will guide you on your issue. Moreover, there is no fee for the call and the process of calling is reliable. 

Multiple language support

As we know, the UAE is home to different populations, so for the comfort of every customer Etisalat provides multiple languages. Whether you communicate in English or Arabic, the team of Etisalat resolves your issue in your preferred language.