Smart payment solutions have made public transport in Abu Dhabi more user-friendly. According to the Department of Transport (DoT), a few initiatives have been taken to ease fare payments. The Hafilat card system is one of them. Having replaced the traditional cash-based payment methods, Hafilat offers travelers an easy and fast.
Hafilat is an electronic card system introduced by the Department of Transport. It allows public transport users to pay for their fares electronically. It is designed to make it easier for commuters to use buses. All bus stations in Abu Dhabi are equipped with the necessary devices for a hassle-free experience.
This guide includes complete information about different types of Hafilat cards and recharging.
Hafilat cards have different versions made for the targeted markets of use. It allows the flexibility of the card to all public transport users. The following are the types of Hafilat cards:
Contactless Smart Ticket (CST) is a temporary Hafilat card with a 30-day validity period. It is a suitable option for short-term residents, tourists, or those who do not use public transport frequently. CST cards are issued free of charge, but users must add credit to the card to access bus facilities.
The Personalised Hafilat Card is for people who commute regularly on Abu Dhabi's public bus. This card can either be registered to an individual personalized) or remain anonymous.
When a check-in passenger enters a bus, the card is scanned at the entrance and then at the exit. The system calculates and deducts the accurate fare by the automatic computation of the distance traveled. The fare transactions are done by the automated system. This makes sure that people don`t need cash payments.
The Personalised Hafilat Card remains valid for five years after the date of issuance. The first buying cost is AED 10. This is a convenient solution for those who have.
A special Hafilat smart card is available for students, senior citizens, and individuals with special needs. This card is sold at AED 5 and remains in force for five years. Its primary goal is to cater to those who are eligible for discounted fares or need economic options.
On top of Hafilat cards, the Integrated Transport Centre (ITC) has also introduced Hafilat passes. This lets users travel freely for a designated period. These passes serve the purpose, particularly to the substantial number of bus riders for their daily transportation.
The T-Purse is an electronic wallet that can be reloaded and used both for regional and intercity bus services. It is a pay-as-you-go system that allows you to pay for every ride you take.
The fare for T-Purse users is as follows:
Regional bus services: AED 2 boarding fee plus AED 5 fils per kilometer.
Express/intercity services: AED 2 boarding fee plus AED 10 fils per kilometer.
This is a good option for those who don't need unlimited travel, but do want a cashless. It is an easy way to pay for the trip.
Hafilat Weekly Pass is suitable for people who travel regularly in Abu Dhabi. It provides the bonus of going on a free unlimited bus ride within Abu Dhabi city for a full week. Pass holders only have to spend AED 30 to get the benefit of the weekly pass.
The Hafilat Monthly Pass provides public bus users full access to Abu Dhabi’s bus network. It is available for 30 days. The pass is priced at AED 80. The monthly pass is virtually the same as the weekly pass in that users can transport free of charge. But the time duration of the deal is longer. Thus, people who ride the bus often can save money on transportation.
An exclusive Hafilat pass scheme is available to the elderly who can travel daily free of charge. For this pass, senior citizens must present their UAE ID, resident visa, and lease contract verifying their residency.
The pass is valid for one year and is renewable by providing documentation for continued eligibility. This renewal process includes checking previous documents that prove that age requirements are still met. The pass ensures that senior citizens can travel conveniently without fare worries.
Individuals with special needs are eligible for a special Hafilat pass. It allows them to travel on public buses for free for a year. To obtain this pass, people need to register with a resident UAE ID and provide a medical certificate stating the condition. The initiative supports the disabled by providing them with easily accessible public transportation.
Students can apply for a Hafilat pass by providing their UAE ID and student card. The pass is valid for one year and must be renewed annually upon re-submission of required documents. This pass gives students the privilege of enjoying reduced fares and unlimited bus rides. Thus, making it economical for daily transport to school or university.
It is easy and convenient to buy Hafilat cards or those who would embrace them. Commuters can buy cards from bus stations, ticket vending machines, and ticket counters throughout Abu Dhabi.
Let's state an important thing regarding all passengers on Hafilat passes. Each person should remember that they have to tap their card during entrance and exit from a bus. If a passenger fails to tap out, the ITC will impose fines on him.
Also, Hafilat cards and passes are accessible to commuters who are interested in digital registration. They can apply for these through the Hafilat Darb website or the Darbi Mobile App (available for both iOS and Android).
They need to attach the following documents:
UAE ID or a copy of the passport
Residence visa
The registration fee is around AED 5 for students, old people, and people with special needs while for the regular Hafilat ladiess,s the fee is around AED 10.
Hafilat card machines are at numerous locations in Abu Dhabi. It ranges from Abu Dhabi International Airport, Bani Yas Bus Station, Mussafah Bus Station, and Shahama Bus Station. It also covers Al Ain Bus Station, Al Sila Bus Station, Ghayathi Bus Station, and Madinat Zayed Bus Station.
Integration of various purchase points and digital registration into the Hafilat card system, get and use in Abu Dhabi speedily and efficiently. This smart fare system goes hand in hand with easy and public transport for the users.
Location
Address
Operating Hours
Abu Dhabi Central Bus Station
Near Al Wahda Mall, Al Wahda Street
24/7
Marina Mall
Corniche Road, Abu Dhabi
10:00 AM - 10:00 PM
Yas Mall
Yas Island, Abu Dhabi
Abu Dhabi Mall
Tourist Club Area, Abu Dhabi
Khalidiyah Mall
Al Khalidiyah, Abu Dhabi
Al Wahda Mall
Hazza Bin Zayed Street, Abu Dhabi
Bawabat Al Sharq Mall
Baniyas East, Abu Dhabi
Mushrif Mall
17th Street, Airport Road, Abu Dhabi
Al Ain Central Bus Station
Khalifa Bin Zayed Street, Al Ain, Abu Dhabi
Dalma Mall
Mussafah Industrial Area, Abu Dhabi
The Halifat card is normally used in Abu Dhabi for the payment of fares of buses. The benefit of this smart card system is it eliminates the need for cash. In this bustling city, you can easily check and charge your Hafilat card balance.
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Whether you are a resident or visitor in Abu Dhabi, you must have knowledge of checking your Hafilat card balance.
Online Balance Check Method
Description
Fee (AED)
Hafilat Portal
Check balance through the official Hafilat card website.
Free
Abu Dhabi DoT Website
Check balance via the Abu Dhabi Department of Transport website.
Mobile App
Check balance using the Abu Dhabi DoT mobile app.
In Abu Dhabi, the easiest and most reliable way to check the Hafilat card balance is the Abu Dhabi Department of Transport Website.
Firstly for this purpose, you have to visit the official Hafilat card website.
Then you have to log in by providing your credentials to check your Hafilat card balance.
If you do not already have an account on the Abu Dhabi Department of Transport website then first register yourself. In this step, you will need to provide your card number and personal details if you want to check your Hafilat balance.
At last, the system displays your Hafilat card balance whether you have a balance or not. Moreover, it also displays your transaction history.
SMS Balance Check Method
SMS Inquiry
Send an SMS with your Hafilat card number to the designated number.
0.50 per SMS
SMS is another smoother and reliable way to check the Hafilat card balance in Abu Dhabi. In this method, write a message “BAL” with your card number.
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The next step is to send it to a specific number which is provided by DoT.
At last, you will receive a message with your Hafilat card balance in this vibrant city.
Method
Bus Validator Machine
Check balance by tapping your Hafilat card on the validator machine on the bus.
If you are willing to check the Hafilat card balance, you can use different Bus Validator Machines. This machine is located near the entrance of every bus in Abu Dhabi.
For this purpose, you have to simply tap your Hafilat card on the validator machine when boarding in this city.
After that, the machine displays your Hafilat card balance.
Recharge Amount (AED)
Credit Added (AED)
Bonus Credit (AED)
Total Credit (AED)
10
0
Hafilat Portal or Abu Dhabi DoT Website
20
30
50
5
55
100
110
200
220
500
550
If you want to recharge the Hafilat card balance, you have to visit the official Hafilat portal in Abu Dhabi.
If you are using this website for the first time then you have to sign up at the Hafilat portal by providing your information. Moreover, if you already have an account just Access the Hafilat portal.
After login, you have to go to the "recharge” option.
In this step, you have to choose the amount that you want to recharge in your Hafilat card.
At last, confirm the transaction and amount is recharged in your account.
Always remember to treat your card fairly and pay proper attention to it. Avoid bending it and do not scratch it.
Adhere to all the available recharge options. At the time of recharge, use that one which is reliable and comfortable for you.
The bus system of Abu Dhabi normally operates on a zonal fare structure. It is vital for you to know which zone you will travel to.
The Hafilat Card is an essential tool for seamless travel across Abu Dhabi’s public transport network. Having a properly recharged card can save you time and effort. There are multiple options to recharge your Hafilat Card—including online payments, mobile apps, and kiosks. This ensures managing your travel expenses has never been easier.
So, get your Hafilat Card today and enjoy the convenience, affordability, and efficiency of Abu Dhabi’s public transport system.
Yes, you can check your balance via the Darb app by logging in and selecting the Hafilat Card section.
Yes, you can use the self-service kiosks available at bus stations to check your balance.
Yes, tap your card on the validator machine inside the bus, and your balance will be displayed.
If checking online or via the app, an internet connection is required. However, checking at kiosks or on the bus does not require one.
It’s a good idea to check before traveling to ensure you have enough balance for your journey.
Wait a few minutes, then check again. If the issue persists, contact the Integrated Transport Center (ITC) for support.
Emila is a passionate real estate expert, lifestyle enthusiast, and writer dedicated to showcasing the dynamic charm of Dubai. With 6 in real estate, travel writing, Emila Hales brings insightful perspectives to readers exploring Dubai’s vibrant real estate market, luxurious lifestyle, and diverse cultural offerings. As an avid storyteller, Emila loves sharing tips on finding dream properties, uncovering hidden gems in the city, and navigating the ever-evolving landscape of Dubai.
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