Sales Executive - Travel agent

Job Description

Sales Assistant – Tourism Industry (Experience Required)

Jannat Tours, a leading tours and travel agency, is looking for a passionate and customer-focused Sales Assistant to support our sales team in delivering exceptional travel experiences. If you have a strong background in the tourism industry, enjoy engaging with clients, and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:

✅ Customer Service & Sales Support

• Assist clients with inquiries, offering expert advice on tours, travel packages, and services.
• Support the sales team in generating bookings, upselling services, and managing customer requests.

✅ Booking & Itinerary Coordination

• Handle flight, accommodation, and tour bookings, ensuring accuracy in every transaction.
• Assist customers in planning customized itineraries to match their travel preferences.

✅ Administrative & Market Research Tasks

• Maintain organized records of bookings, transactions, and customer interactions.
• Stay updated on travel trends, competitor offerings, and promotions to enhance sales strategies.

✅ Marketing & Promotional Activities

• Help promote special deals, seasonal discounts, and new travel packages via social media and other channels.
• Collaborate with the Sales Manager and team to improve customer satisfaction and meet targets.

✅ Customer Issue Resolution

• Address and resolve any customer concerns professionally and efficiently.

Requirements:

✔ Minimum 2 years of experience as an Inbound Travel Agent.
✔ Strong sales and customer service skills in the tourism industry.
✔ High school diploma or equivalent (Bachelor’s degree in Tourism, Hospitality, or related field preferred).
✔ Excellent communication (written & verbal) and interpersonal skills.
✔ Ability to manage multiple tasks in a fast-paced environment.
✔ Basic knowledge of travel destinations, booking systems, and tourism trends.
✔ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or booking software is an advantage.

Job Details & Benefits:

🕒 Job Type: Full-time
💰 Salary: AED 2,000 – AED 3,000 per month + incentives
📍 Location: UAE