Al Rostamani Salary Card Balance Check

A Payroll card is a product given by Al Rostamani International Exchange for expat workers in the UAE. The mobile application allows expats to check their Rpay balance, pay their bills, and make fund transfers. Before you start reading this guide to learn how to check Al Rostamani Salary Card Balance Online, you must understand the basics.

What is Rpay Balance Enquiry App?

The Al Rostamani International Exchange App is the official Rpay balance inquiry app. It is available for Android, iPhone, and Huawei devices. Al Rostamani Salary Cards make payroll easier by the employee depositing salaries directly on them. The UAE is home to many of these cards, which serve as a means of payment in places, as cash in ATMs, and for making online purchases. They help individuals manage their finances, track their expenses, and also receive salary deposits more conveniently.

Importance of Checking the Salary Card Balance

Checking your salary card balance often is essential for effective financial management. This will help you to:

• Prevent overdrafts and insufficient balance

• Check if salary deposits were made on time

• Spot any unauthorized transactions or scams

• Plan your expenses and budget smartly

• Be sure to have funds before carrying out a transaction

Different Methods Available for Balance Inquiry

Al Rostamani Exchange has various options to check salary card balance easily such as:

• Online Banking Portal

• Mobile App

• ATM Inquiry

• SMS Banking

• Customer Service

• Visiting Al Rostamani Exchange Branch

Online Banking Portal

Process of Log In:

• Open the website of Al Rostamani Exchange and go to the login section.

• Provide your username and password. (A new user is required to complete a registration process.)

• Go to "Balance Inquiry" or "Account Overview" section.

• See account details including your current balance and transactions made recently.

• Ensure to log out properly after checking your balance.

Al Rostamani Mobile App

How to Download and Install:

• The app is available on Google Play Store and App Store.

• Search for "Al Rostamani Exchange," download, and install the app.

• Register by entering your card and setting up the security features

Key Features of the Mobile App:

• Rpay card balance inquiry

• Unlimited transaction history with one tap view

• Send money securely to family and friends

• Quick Send option for frequent recipients

• Get the best currency exchange rate

• Multiple payment options (Rpay Payroll Card, cash at branch, online bank transfer - Coming Soon)

• Notifications for preferred exchange rates

• View exclusive offers

• Data security measures to protect user information

Step-by-Step Guide to Check Balance via App:

• Log in to the app.

• Pick your salary card from the "My Cards" dropdown menu.

• Press "View Balance" to check your current balance.

• Take a look at the recent transactions and monitor your expenses.

ATM Inquiry

How to Check Balance via ATM:

• Find an Al Rostamani Exchange ATM or a partner bank ATM.

• Insert your salary card into the machine.

• Enter your PIN.

• Select the option of "Balance Inquiry."

• You will see your available balance on the screen.

• You can also print out a receipt for your record.

SMS Banking

How to Register for SMS Alerts:

• Log in to the website or portal of the app.

• Look for the SMS settings option on the app.

• Add your mobile number.

How to Check Balance via SMS:

• Send a message in the format of: BAL to a specified number.

• You will receive a message detailing your balance.

• Your mobile number should include alerts for your balance.

Customer Service Helpline

Contact Al Rostamani to Support:

Phone Number: It is provided on the official website/app.

Email Support: It is for non-urgent inquiries.

Check Balance and Verify Identity Steps:

• Call the helpline.

• Provide your card number and Emirates ID/passport.

• Request for Balance Information.

• The representative will give you instructions on how to get your balance information.

Visiting an Al Rostamani Exchange Branch

Find the Nearest Branch:

• Use the Al Rostamani Exchange application or website.

• Use Google Maps to check the directions.

Documents that Are Required for Balance Inquiry:

• Salary card

• A valid Emirates ID or passport

Benefits of Online Rpay Balance Enquiry

• Immediate balance updates help you avoid overdrafts

• No requirement for a visit to a bank or ATM, it saves time and efforts

• Avoid long queues by accessing account information instantly

• You can check the balance on your mobile quickly, and it's available every time

• A simple way to confirm salary deposit without alerts

• You are ensured by high security on both user data and transactions

• You can view transaction history on a detailed level for better financial planning

Common Issues and Solutions

What to Do If Your Balance Is Incorrect

• Immediately contact the Customer Support team to let them know there is a problem.

• Please submit the transaction details for the investigation.

• The support team will check and rectify the discrepancies.

• Keep documents that show the salary deposits and transactions as proof.

Steps to Take If You Can’t Access Your Account

• If you have forgotten your password, you can reset it.

• Check if SMS alerts are activated with your mobile number.

• Login from other browsers or devices.

• Contact customer support for anything you need.

How to Update Mobile Number for SMS Alerts

• Register and log in to the app.

• Go to the SMS setting on the portal.

• Change your mobile number.

• Confirm the change with the OTP that was sent to your registered number.

Useful Tips for the Management of Salary Card

Configuring Alerts for Low Balance

• Log in to the app or website.

• Find Alert Setting and navigate there.

• Establish a mark for the low-balance notifications.

• You can receive SMS or email alerts for the balance that falls below the defined threshold.

Monitoring Transactions

• Periodically compare your transaction list with your expenses.

• Inform of any unauthorized transactions to prevent further fraud.

• You can download and store your monthly statements for budgeting tips.

Reducing ATM Withdrawal Fees

• Utilize Al Rostamani Exchange ATM locations to steer clear of costs.

• Minimize the number of transactions by picking a sum beforehand.

• Make plans for cash withdrawals to avoid multiple transactions.

Final Thoughts

Al Rostamani Exchange has many channels through which you can check your salary card balance in a very easy way. It can be done through online banking, the mobile app, ATMs, SMS banking, customer service, or a personal visit to the branch. Regular checks of the balance will help you keep the financial stability and security, so it is a must for all Rpay cardholders. Setting alerts and keeping an eye on your transaction history will help in financial management and security.