If you are living in Dubai and using public transportation, one of the vital skills is transferring your NOL Card balance to another card. A NOL card is a smart travel card. Moreover, it allows visitors and residents to pay the public transportation fare without the need for cash. NOL card offers reliability and manages your balance efficiently in Abu Dhabi. However, there may come a time when you are aiming to transfer your balance due to reasons like card loss. In this detailed blog, we will explore the method to transfer the balance from an NOL card to another card.
Method
Service Fee (AED)
Processing Time
Additional Notes
RTA Customer Happiness Centers
10 - 20
Immediate
Available at multiple locations; personal assistance provided
RTA Website
Free
1-3 Business Days
Convenient online service; requires registered NOL card
RTA Mobile App
Easy to use; available for registered users
Automated Machines
5 - 15
Limited availability; self-service option
RTA Customer Service Hotline
1-5 Business Days
Telephone assistance; may require follow-up for confirmation
Authorized Retail Outlets
10 - 25
Fees may vary by outlet; in-person service
NOL Card Type
Initial Purchase Fee (AED)
Maximum Balance (AED)
Balance Transfer Fee (AED)
Validity Period
Registration Option
Usage
Red NOL Card
2
500
5 - 10
90 days
No
All public transport, limited to 10 single trips
Silver NOL Card
25
1000
10 - 15
5 years
Yes
All public transport, select retail outlets
Gold NOL Card
All public transport, including Gold Class
Blue NOL Card
70
5000
Yes (mandatory)
All public transport, select retail outlets, additional benefits
It is good to understand what an NOL card system is before exploring the methods to transfer balance in Dubai. Moreover, this contactless card was introduced by the Roads and Transport Authority and used while using public transport. This card has different types like silver NOL cards, blue NOL cards, and gold NOL cards.
Must Read: How to Check Nol Card Balance (Fast & Easy!)
There are various reasons which allow you to transfer your balance from your NOL card to another card:
Lost or Damage Card: If your NOL card is lost or damaged it creates a reason to transfer your balance to another card.
Card Upgrade: You might be willing to transfer to upgrade your Red card to a Gold Card.
Consolidation: It also may happen to combine, if you have multiple NOL cards.
One of the easiest ways to transfer balance from an NOL card to another card in Dubai is the RTA official website.
Visit the RTA Website: For balance-transferring purposes, you have to go to the official website of RTA.
Log In: After accessing the RTA website, you have to log in to your account.
Navigate to the NOL Section: After completing the login process, you have to find the section that is labeled “NOL card management '' and click on “balance transfer”.
Enter Details: Now you have to enter the NOL card number and the destination card number.
Request Transfer: In this step, you have to request the amount that you want to transfer. Furthermore, it is good to ensure that you have sufficient balance to complete the transfer process.
Confirmation: At last, you will receive a confirmation message from RTA when your transfer is successfully done.
Center Location
Address
Working Hours
Contact Number
Deira
Ground Floor, Union Metro Station, Deira
Sat-Thu: 7:30 AM - 5:30 PM
+971 800 9090
Al Barsha
Al Barsha Mall, First Floor, Al Barsha
Sat-Thu: 8:00 AM - 8:00 PM
Umm Ramool
Rashidiya Metro Station, Umm Ramool
Al Twar
Al Twar Center, Al Qusais
If you want to transfer a balance from an NOL card to another card, you can Call the RTA customer service.
For balance-transferring purposes, you have to share NOL cards and destination card numbers.
Then you have to ask a representative to transfer a balance from an NOL card to another card.
At last, the representative verifies your information and you can check your balance.
If you are willing to transfer a balance from an NOL card to another card, you can go to authorized retail outlets in different areas of Dubai.
Visit a Retail Outlet: To transfer a balance, you have to find the nearest retail outlets that are authorized to handle NOL card services.
Provide Cards: Now you have to provide the NOL card and the destination card to transfer the balance.
Request Transfer: Then you have to ask staff to transfer your balance from an NOL card to another card
Pay fee: Now you have to pay the fee for this process.
Verify: At last, you will receive a receipt when your balance is successfully transferred.
Yes, you can easily transfer your balance from an NOL card to another card without the need for the internet. Moreover, for this purpose, different RTA customer service centers are available in Dubai. So, call and avail help from them.
If you face any issues while transferring your balance from a NOL card to another card then contact the official phone number. Moreover, this number is available on the RTA official website.
No, you cannot transfer the balance from an NOL card to another card online without having an account on the RTA website. Moreover, it is vital for every first-time user to register himself officially.
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