How to Transfer NOL Card Balance to Another Card

How to Transfer NOL Card Balance to Another Card

How to Transfer NOL Card Balance to Another Card

If you are living in Dubai and using public transportation, one of the vital skills is transferring your NOL Card balance to another card. A NOL card is a smart travel card.  Moreover, it allows visitors and residents to pay the public transportation fare without the need for cash. NOL card offers reliability and manages your balance efficiently in Abu Dhabi. However, there may come a time when you are aiming to transfer your balance due to reasons like card loss. In this detailed blog, we will explore the method to transfer the balance from an NOL card to another card.

Method

Service Fee (AED)

Processing Time

Additional Notes

RTA Customer Happiness Centers

10 - 20

Immediate

Available at multiple locations; personal assistance provided

RTA Website

Free

1-3 Business Days

Convenient online service; requires registered NOL card

RTA Mobile App

Free

1-3 Business Days

Easy to use; available for registered users

Automated Machines

5 - 15

Immediate

Limited availability; self-service option

RTA Customer Service Hotline

Free

1-5 Business Days

Telephone assistance; may require follow-up for confirmation

Authorized Retail Outlets

10 - 25

Immediate

Fees may vary by outlet; in-person service

Understanding the NOL Card System

NOL Card Type

Initial Purchase Fee (AED)

Maximum Balance (AED)

Balance Transfer Fee (AED)

Validity Period

Registration Option

Usage

Red NOL Card

2

500

5 - 10

90 days

No

All public transport, limited to 10 single trips

Silver NOL Card

25

1000

10 - 15

5 years

Yes

All public transport, select retail outlets

Gold NOL Card

25

1000

10 - 15

5 years

Yes

All public transport, including Gold Class

Blue NOL Card

70

5000

10 - 15

5 years

Yes (mandatory)

All public transport, select retail outlets, additional benefits

It is good to understand what an NOL card system is before exploring the methods to transfer balance in Dubai. Moreover, this contactless card was introduced by the Roads and Transport Authority and used while using public transport. This card has different types like silver NOL cards, blue NOL cards, and gold NOL cards.

Must Read: How to Check Nol Card Balance (Fast & Easy!)

Why Transfer NOL Card Balance?

There are various reasons which allow you to transfer your balance from your NOL card to another  card:

Lost or Damage Card: If your NOL card is lost or damaged it creates a reason to transfer your balance to another card.

Card Upgrade: You might be willing to transfer to upgrade your Red card to a Gold Card.

Consolidation: It also may happen to combine, if you have multiple NOL cards.

Methods to Transfer the Balance From an NOL Card to Another Car

Online through the RTA Website

One of the easiest ways to transfer balance from an NOL card to another card in Dubai is the RTA official website.

Steps 

Visit the RTA Website: For balance-transferring purposes, you have to go to the official website of RTA.

Log In: After accessing the RTA website, you have to log in to your account. 

Navigate to the NOL Section: After completing the login process, you have to find the section that is labeled “NOL card management '' and click on “balance transfer”.

Enter Details: Now you have to enter the NOL card number and the destination card number.

Request Transfer: In this step, you have to request the amount that you want to transfer. Furthermore, it is good to ensure that you have sufficient balance to complete the transfer process.

Confirmation: At last, you will receive a confirmation message from RTA when your transfer is successfully done.

By Calling RTA Customer Service

Center Location

Service Fee (AED)

Processing Time

Address

Working Hours

Contact Number

Deira

10 - 20

Immediate

Ground Floor, Union Metro Station, Deira

Sat-Thu: 7:30 AM - 5:30 PM

+971 800 9090

Al Barsha

10 - 20

Immediate

Al Barsha Mall, First Floor, Al Barsha

Sat-Thu: 8:00 AM - 8:00 PM

+971 800 9090

Umm Ramool

10 - 20

Immediate

Rashidiya Metro Station, Umm Ramool

Sat-Thu: 7:30 AM - 5:30 PM

+971 800 9090

Al Twar

10 - 20

Immediate

Al Twar Center, Al Qusais

Sat-Thu: 7:30 AM - 5:30 PM

+971 800 9090

If you want to transfer a balance from an NOL card to another card, you can Call the RTA customer service. 

Steps

  • For balance-transferring purposes, you have to share NOL cards and destination card numbers. 

  • Then you have to ask a representative to transfer a balance from an NOL card to another card. 

  • At last, the representative verifies your information and you can check your balance.

At Authorized Retail Outlets

If you are willing to transfer a balance from an NOL card to another card, you can go to authorized retail outlets in different areas of Dubai.

Steps

Visit a Retail Outlet: To transfer a balance, you have to find the nearest retail outlets that are authorized to handle NOL card services.

Provide Cards: Now you have to provide the NOL card and the destination card to transfer the balance.

Request Transfer: Then you have to ask staff to transfer your balance from an NOL card to another card

Pay fee: Now you have to pay the fee for this process.

Verify: At last, you will receive a receipt when your balance is successfully transferred.