How to Transfer NOL Card Balance to Another Card

How to Transfer NOL Card Balance to Another Card

When you are moving around Dubai by the metro, buses, and trams, your NOL card is your friend. It makes your travel hassle-free and cashless. However, what happens when you lose your card, it gets damaged, or you just aim to transfer your balance to another card? There is no need to be concerned; you can transfer the NOL card balance to another card in a matter of a few steps. This guide will provide you with all you need to know about online transfer choices, charges, and timings

Method

Service Fee (AED)

Processing Time

Additional Notes

RTA Customer Happiness Centers

10 - 20

Immediate

Available at multiple locations; personal assistance provided

RTA Website

Free

1-3 Business Days

Convenient online service; requires registered NOL card

RTA Mobile App

Free

1-3 Business Days

Easy to use; available for registered users

Automated Machines

5 - 15

Immediate

Limited availability; self-service option

RTA Customer Service Hotline

Free

1-5 Business Days

Telephone assistance may require follow-up for confirmation

Authorized Retail Outlets

10 - 25

Immediate

Fees may vary by outlet; in-person service

Understanding the NOL Card System

NOL cards are managed by Dubai’s Roads and Transport Authority (RTA). These cards can be used for:
Metro, bus, tram, and water bus rides
Parking payments in Dubai
Retail purchases at select outlets
If your NOL card is registered, your balance is protected. You can easily transfer the balance between NOL cards if needed. This is especially helpful if you have a new card or have lost the old one.

NOL Card Type

Initial Purchase Fee (AED)

Maximum Balance (AED)

Balance Transfer Fee (AED)

Validity Period

Registration Option

Usage

Red NOL Card

2

500

5 - 10

90 days

No

All public transport, limited to 10 single trips

Silver NOL Card

25

1000

10 - 15

5 years

Yes

All public transport, select retail outlets

Gold NOL Card

25

1000

10 - 15

5 years

Yes

All public transport, including Gold Class

Blue NOL Card

70

5000

10 - 15

5 years

Yes (mandatory)

All public transport, select retail outlets, additional benefits

It is good to understand what an NOL card system is before exploring the methods to transfer balance in Dubai. Moreover, this contactless card was introduced by the Roads and Transport Authority and used while using public transport. This card has different types like silver NOL cards, blue NOL cards, and gold NOL cards.

Must Read: How to Check Nol Card Balance (Fast & Easy!)

When Can You Transfer NOL Card Balance?

You can transfer a balance in the following cases:

  • When your old card is lost or damaged

  • When you purchase a new personalized card

  • If you are aiming to combine balances from multiple cards

  • In case of an upgrade of a regular card to a personalized card.

It is necessary to keep in mind that only registered cards are able to transfer to the NOL card balance online or at the official RTA centers.

Methods to Transfer NOL Card Balance

Online Transfer through RTA Website

This is the easiest and fastest method.

Steps:

  • Visit the official RTA website: rta.ae.  

  • Log in with your account linked to your NOL card.

  • Choose “NOL Card Services.”

  • Select “Balance Transfer.”

  • Enter details of your old and new NOL cards.

  • Confirm and submit your request.

Your transfer will be processed within 24 hours.

RTA Customer Happiness Centers

You can visit any nearby RTA Customer Happiness Center. The staff will assist in verifying your identity and moving your balance.

Required documents:

  • Emirates ID

  • Old and new NOL cards

  • Registered mobile number

NOL Card Service Machines

Most malls and metro stations have self-service machines. Move the balance between NOL cards by following the instructions on the screen. These machines permit balance inquiries, top-ups, and transfers in a short time without any hassle.

RTA Mobile App (Smart Dubai App)

The NOL card balance transfer can also be done online using the RTA Dubai App.

Steps:

  • Open the RTA app and log in.

  • Tap on “NOL Card Services.”

  • Choose “Transfer Balance.”

  • Enter card numbers.

  • Confirm and wait for approval.

When the balance has been transferred successfully, the app will inform you.

Comparison of NOL Balance Transfer Methods

Transfer Method

Processing Time

Documents Required

Fee (AED)

Availability

RTA Website

Within 24 hours

Registered cards only

Free

24/7

RTA App

24–48 hours

Emirates ID (linked account)

Free

24/7

Customer Happiness Centers

Immediate

Emirates ID + NOL cards

5 AED

During office hours

NOL Service Machines

Within 10 minutes

Both cards required

Free

Metro stations & malls

Important Rules for Balance Transfer

There are a few things to keep in mind before you transfer your balance:

  • Transfers work only for registered cards.

  • Unregistered or expired cards are not eligible.

  • In case of loss of your card, report it and then request a transfer.

  • Transfers can take up to 48 hours to reflect.

  • The minimum balance that can be transferred is AED 10.

NOL Card Types and Balance Transfer Eligibility

NOL Card Type

Balance Transfer Eligible

Notes

Red Ticket (Non-registered)

No

Cannot transfer balance. Use before expiry.

Silver NOL Card

Yes

Transferable if registered.

Gold NOL Card

Yes

Transfer available between active cards.

Blue Personalized Card

Yes

Ideal for secure balance transfer.

Corporate NOL Card

Yes

Requires company authorization.

Safety Tips When Transferring NOL Card Balance

  • Always use official RTA channels.

  • Do not post card information on third-party websites.

  • Register your card on the RTA website for security.

  • Retain transfers as screenshots or receipts.

These important tips will always make your transfer safe and traceable.

Conclusion

It is easy to transfer the NOL card balance to another card if you know how to do so. No matter if you are using the RTA website, application, or going to a center, all these methods will keep your balance safe. Online transfer of the NOL card balance is the most convenient for users who are registered. It’s secure, quick, and free. Ensure that your card is enrolled and connected with your Emirates ID to have the full RTA services.