How to Cancel DEWA Services and Get Your Deposit Back Easily

How to Cancel DEWA and Get Deposit Back

The process of canceling the Dubai Electricity and Water Authority services and getting a deposit back is reliable. Moreover, when you aim to move out of a property in Dubai then you think to cancel your DEWA. For the purpose of cancellation of your services, the platform offers different smooth methods in Dubai. Furthermore, these methods are their mobile app, website, customer service centers, and more. In this detailed blog, we will explore methods to cancel DEWA and get a deposit back in this vibrant city.

Methods to Cancel DEWA and Get Deposit Back

DEWA Website

One of the reliable ways to cancel a DEWA and get a deposit back is through their official website. Moreover, their portal offers a simple process that offers you peace of mind. 

Steps

Visit DEWA Website: To cancel your Dubai Electricity and Water Authority services and get a deposit back, you have to visit their website.

Log In: After accessing it, you have to log in to your account by providing your DEWA account number and other credentials. 

Navigate to Services: After login, you have to find the section that is normally labeled as the “Move Out” option. Moreover, this section allows you to click on the moving-out date and request a final bill.

Receive and Pay Final Bill: The next step is to pay the bill when you receive it. Moreover, it is available on the website and you can also receive it via email.

Confirm Details: Now you have to request your security deposit refund after settling the final bill. 

Confirmation: At last, you have to choose the method to collect your refund. For this purpose, you can choose methods like bank transfer or cheque collection in Dubai. 

DEWA Smart App

If you are willing to cancel your Dubai Electricity and Water Authority services and get a deposit back. For this purpose, the DEWA Smart App is a smooth and peaceful method.

Steps

Open the App: For DEWA cancellation and deposit back purposes, open their smart mobile application after downloading it from an iOS or Android device. 

Log In: After opening, it is time to log in by providing your DEWA credentials on the Mobile app. Access the Move Out Service: Now you have to find the “Move Out” service section to continue canceling the process.

Enter Your Account Details: Now you have to enter your details like the DEWA account number and select the move-out date.

Receive Final Bill: When you submit the request, in 1 or 2 days, you will receive the final bill via email or app.

Pay Final Bill: The next step is to pay the bill through the app or credit card when you receive it. 

Request Deposit Refund: Now you have to request your security deposit refund after paying the final bill. 

Confirmation: At last, the DEWA app allows you to select the method to collect your refund. For this purpose, you can choose methods like bank transfer or cheque collection.

DEWA Customer Service Centers

If you are looking to cancel your DEWA and get a deposit back then you can visit their customer service center. Moreover, in this bustling city, this cancellation process is without the need for the internet.

Steps

Visit a Center: For this, you have to visit the nearest DEWA customer service center to start the cancellation process.

Bring Identification: Remember to take all identity verifications to the center like passports and Emirates ID. Moreover, it is important to bring your DEWA account number to avoid any hassle.

Meet with a Representative: Now you have to inform the representative that I want to cancel my DEWA services and request him for a final bill.

Pay Final Bill: When you receive a final bill then you have to pay it directly at the center. 

Request Refund: At last, you have to request your deposit refund after paying the final bill. For refund purposes, you can choose methods like bank transfer or cheque collection at a later date.